Villa Amor Policies

Reservations must be fully paid 60 days before the guest's arrival date.

Prices per night, in US dollars & plus taxes (5% lodging tax & 16% IVA tax).

Methods of payment:

VISA, Master Card, AMEX, Pay Pal, and international Wire Transfer

No payment commissions are applied to any of the payment methods.

Reservations with Special Rate or Discount:

  • Can't be combined with any other promotions,
  • Full Payment Upfront, Non-Refundable.
  • If you need to cancel due to COVID-19, you will receive a credit letter valid for 12 months to reschedule.

Resort fees:

The Original Villa Amor has a standard Resort fee of $100 USD (taxes applicable included) per reservation, payable at the time of booking or upon check-in.

Our resort fee includes:

  • In-villa internet access (Wifi)
  • Boarding pass printing
  • Access to the shared pool 
  • Yoga classes 
  • Beach towels
  • Concierge services
  • Usage of boogie and surf boards
  • Porter service

Confirmation of a reservation:

A villa unit is reserved when our reservation department has processed the payment and the guest receives an “Executed Confirmation”.

Cancellation policy:

For reservations canceled 60 days or more before guest arrival, the following options are available:
-  50% refund from the total paid, minus bank commission.
-  A credit letter for 100% of the total paid, valid for 12 months to reschedule.

For reservations canceled between 59-30 days before the guest's arrival:

  • A credit letter for 50% of the total paid, valid for 12 months to reschedule.

For reservations canceled less than 30 days before the guest's arrival and “no shows” No refunds or future credits apply.

In case exceeding the limit of guests authorized per room, the Hotel will reserve the right of admission to it.

Changes in dates:

If you need to change your dates and the new reservation dates result in fewer nights, no refunds apply.

Our published official cancellation policy does not offer cash refunds for last-minute cancellations.

Any cancellation must be sent by email to reserevations@villaamor.com

Group & wedding group bookings: For questions on the terms and conditions of group contracts please contact the resort directly.

Promotions are non-refundable and must be paid in full when reserving.

Exceptions to our policy cannot be made for any reason, including weather, injury, or personal emergencies. We do not offer credit or refunds for arriving late or leaving early.


Resort Check-In/Check-Out

Check-in time is at 3 p.m., and check-out time is at 11 a.m. During peak periods, check-in may be delayed one hour.

Resort fees will be added one time only per reservation, the amount will depend on the villa's category and must be paid at the time of booking.


We allow pets case by case, with previous consent and we ask you to please let us know in advance. Pets are only allowed once approved by Villa Amor management. Pets are only allowed with a leash and cannot be left in the villa without supervision.

Sayulita has become a popular resort destination.  In certain months and days of the week, there are more festivities in Sayulita which at times elevate the noise.  Villa Amor does not have authority or control over this situation.

Policies are subject to change by Villa Amor management without notice.